How can we help you with?
For Buyers
You could see different prices for the same product, as it could be listed by many Sellers.
Installation and demo are offered for certain items by sellers through the brand or an authorised service provider. Please check the individual product page to see if these services are offered for the item.
Yes, it's necessary to log into your Eagl Horse account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security. You'll have access to a personalised shopping experience including recommendations and quicker check-out.
Items marked as 'Preorder' or 'Forthcoming' are expected to be released soon and you can pre-book them with sellers. Such items will be shipped after their official release by the seller with whom you've pre-booked them.
Order
The courier service delivering your order usually tries to deliver on the next business day in case you miss a delivery. You can check your SMS for more details on when the courier service will try to deliver again.
Couriers make sure that the delivery is re-attempted the next working day if you can't collect your order the first time.